Inbound calling
Every patient call, answered.
Health Harbor picks up when your front desk can't: after hours, on weekends, and while the line is busy. Patients still reach you, get their questions answered, and book a visit instead of leaving a voicemail. Pick a call, then play the recording. The transcript tracks the conversation in real time. Below it, the call record your front desk gets: what was answered, what was booked, and what needs a callback.
Call recording
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Generated with the production voice stack. Northgate Family Medicine, its clinicians and its patients are fictional; the assistant's lines are the ones it uses on real calls.
The call record
What your front desk sees on the dashboard two minutes after the caller hangs up: the outcome, a recap, the appointment on the calendar, the follow-up task with a callback number, and which knowledge bank entries were read. Nothing to transcribe, nothing to chase.
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Also available via API
