Health Harbor
Callback Copilot

For Mental Health & Behavioral Health Providers

We wait on hold, so you don't have to.


Try it now

Stop wasting your time on hold.

Our AI is trained to navigate the complex web of phone mazes from top insurance providers. Once we get to a human being, we'll call your number and connect you directly.

We can also ask about the benefits directly, but here, we'll just get you connected so you can ask your questions.

Payors including:

How it works

We've trained our AI to navigate the phone mazes and get to a human as fast as possible so we can save you time. This means that we press 0 and say "representative" over and over again, just like you would. Once we've gotten to a human, we remember how we got there and use that same path to get to a human next time.

Importantly, we've found that we can do this even without explicit patient information from you, the caller. In some cases, this might require another transfer once you get to the human, but most of the time, the insurance rep will be able to help you.

The first call to any number is free, so you can try it out without any risk. After that, we'll charge you per call to cover our costs. You can purchase in bulk for a discount.

FAQ

Who are you?
When will I get connected?

We're able to get you connected to a human in 90% of cases within 20 minutes, but hold times can vary depending on insurance. If we can't get you connected, we'll keep trying.

What If I miss the callback?

Unfortunately, insurance reps will only wait for so long. If you miss the callback, you'll have to try again. We're working on a more accurate wait time prediction so you'll be notified in advance when you're close to the front of the line.

Can you do dental or pharmacy?

Of course! We're working on adding more insurance providers and will be adding dental and pharmacy soon.

Is my data safe?

Yes, we are fully compliant with HIPAA and SOC II. Once you're connected, we disconnect our system from the call.

How much does it cost?

The first call to any number is free, so you can try it out without any risk. After that, we'll charge you per call to cover our costs. In bulk (100+), it's $1 per call. Individually, it's $1.50 per call (due to credit card processing fees).

Can I purchase this for my team?

Shoot me an email at alan@healthharbor.co and I'll get you set up.

Any other support needs?

Contact us and we'll get back to you within 1 business day.



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